Policies

Click here for our enviro policy

Our cancellation policy stands at

Less than 48 hrs notice a 100% charge of the booking is made.

Less than 2 weeks notice a 50% charge is made on the booking.

Our official check-in time is 2:30pm
and check-out time is 11:00am.

However if we are warned in advance of any special requirements outside these hours we will do our upmost to accommodate you.

For early arrivals we can look after your bags and offer you refreshments. We guarantee that your room will be cleaned as priority or as soon as it becomes free.

If you are late arriving we will wait for you and be met personally with refreshments.

Child Policy

Children age 12yrs and over are welcome, we will do our best to accomodate individual requests outside this boundary. But reserve the right to decline.

No Smoking

Fletcher Lodge is a Smoking Free Lodge and smoking is not permitted in any of the rooms. For the benefit of other guests this rule is never relaxed.